Training and Development
Our training programs are designed to challenge people to think, feel, and act in new ways that support thriving organizational cultures. Our programs support leaders at all levels and stages of development to learn and practice skills for contributing to and fostering thriving cultures that center belonging. We embed principles and practices of diversity, equity, and inclusion into every training program to ensure continuity and reinforce these principles as a core value. Our training programs are designed around a set of core competencies, which can be used to evaluate learning and behavior change.

Training for Leaders
MSM provides training for individuals at every stage of their leadership journey. Our training courses embed the principles and practices of diversity, equity, and inclusion into every training as fundamental to leadership development. Training is designed to support leaders at various levels and stages of their development to effectively lead and manage individuals, teams and organizations.
- Emotionally Intelligent Leadership
- Navigating Conflict
- Fostering Accountability
- Effective Delegation
- Performance Management Skills
- Giving and Receiving Feedback
- Leading Diverse Teams
- Leading Multinational Teams
- Influencing Others
- Strategic Decision Making
- Strategic Communication
- Change Management
- Building Resilience
- Fostering Creativity and Innovation
Training for Teams
We offer training to foster strong and cohesive teams. Our training programs support individuals in building their skills to work effectively with diverse colleagues, navigate conflict constructively, ensure accountability and ownership, and contribute to the team’s collective goals. Our training infuses core principles of diversity, equity, and inclusion into broad practices as integral to team success.
- Building and Maintaining Trust. This session equips participants with tools for building and maintaining trust and repairing and rebuilding trust when it has been lost.
- Navigating Interpersonal Conflict on Teams. This session teaches teams how to voice ideas and concerns in healthy ways and resolve issues while maintaining empathy and respect.
- Addressing Bias in Decision Making. This session offers tools to recognize how unconscious biases may influence decision making and challenge biases to seek fair outcomes.
- Managing Micromessages and Calling “In.” This session explores how to recognize and manage micromessages to intentionally foster positive and respectful team environments.
- Giving and Receiving Feedback for Team Performance. This session provides a model for giving feedback, with techniques for responding to tough conversations, and tips to receive feedback from others.
- Inclusion “Nudges” for Teams. Nudges prompt subtle but important behavior changes that then become the default “way of being.” This session explores team “nudges” to support healthy, inclusive teams.

Training for DEIB Practitioners
We provide training to support individuals who are responsible for leading and implementing DEIB efforts in their organizations and for aspiring DEIB consultants and practitioners. These programs are designed to equip practitioners with skills necessary to facilitate dialogues and engage in courageous conversations around DEIB– in the classroom or the boardroom–and train others on foundational knowledge and skills related to fostering inclusive and equitable environments.
We provide training to practitioners leading institutional change on how to assess their organization’s need, develop strategic goals for DEIB, identify metrics for progress, ensure commitment and accountability, develop strategic communications, conduct risk audits to futureproof DEIB and culture change initiatives, and sustain momentum and resilience through the long haul.
Training and Development Testimonials
PRAISE FOR COACHING AND TRAINING SERVICES
